AI social media admin: replies to customers 24/7 and collects leads in a CRM

The bot replies on Instagram, Facebook and WhatsApp from your knowledge base — prices, services, address, booking. It sends complex questions to you in Telegram for approval, and gathers all chats and leads in one CRM on your phone.

14 days freeInstagram · Facebook · WhatsAppCRM includedDrafts in Telegram
24/7replies while you're busy or asleep
3modes: auto, hybrid, drafts only
3channels in one inbox
0lost leads — all in the CRM
Problem → solution

Customers are messaging — but no one is there to reply

If even one point on the left applies to you, you're already overpaying for customers.

Without a bot

  • A "how much?" question sits in Direct for hours — and the customer goes to a competitor
  • Messages pile up at night and on weekends; by morning half of them are no longer relevant
  • Comments under ads go unanswered and erode trust
  • Leads from Instagram, Facebook and WhatsApp are scattered across employees' phones
  • It's unclear how many inquiries came in and how many turned into sales

With the SALER bot

  • Typical questions are answered in seconds — using your prices and terms
  • The bot works 24/7 and asks for a phone number from those ready to buy
  • Comments under posts and ads get a reply and a direct message
  • All chats and leads in one CRM: stages, notes, reminders
  • The bot doesn't touch complex or negative messages — it sends them to you to decide
Scope of work

What the bot can do

It's a ready-made platform: connect your accounts with a button, fill in the knowledge base — and the bot starts working.

Instagram and Facebook

Replies in Direct and Messenger, to comments under posts and ads, and messages the commenter privately.

WhatsApp Business

The number stays in the app on your phone: you write as before, and the bot steps in when you're busy.

Answers from your knowledge base

Services, prices, address, promotions — the bot answers only from your data and doesn't make things up.

You decide what gets sent

Three modes: the bot replies on its own; simple questions — the bot, complex ones — you; or drafts only, for your approval.

Drafts in Telegram

A complex question comes to you as a card: "Send", "Edit" or "Skip" — in one click.

CRM for leads

Every new contact is a lead: statuses, amount, notes, reminders, one-tap calling.

CRM on your phone

Mobile version: lead list, chat history and replying to the customer right from the CRM.

Knows when to stay quiet

If you've replied to the customer yourself, the bot goes quiet in that chat and stays out of the way.

How the bot makes decisions

Simple — it replies itself, complex — goes to you

The bot assigns every message to one of three options. You choose the operating mode in your dashboard and can change it at any time.

Replies itself

Questions about prices, services, address, opening hours, bookings — answered from your knowledge base in seconds.

Sends to you

Complaints, discounts, refunds, unusual questions — a draft in Telegram: send, edit or skip.

Skips

Spam, ads for other people's services, meaningless messages — it wastes neither your time nor your money on them.

Logs to the CRM

Every interested customer becomes a lead with the chat history, phone number and source.

How we work

Launch in one day

Connect with a button — no developers, no sharing passwords.

Connection

Log in with Facebook and select your company Page and Instagram.

5 minutes

Knowledge base

Fill in your services, prices, address and FAQs — we'll help with the text.

30–60 minutes

Testing

Ask the bot questions in your dashboard and see how it answers.

15 minutes

Telegram and CRM

Connect the drafts chat and open the CRM on your phone.

5 minutes

Go live

The bot replies to customers; you approve complex replies and work with leads.

every day
Benchmarks

How it works for us

The bot answers SALER.KZ customers on Instagram, Facebook and Telegram — that's where we test every feature before giving it to clients.

Instagram Direct
secondsresponse time to a price question

A price question in Direct

Task: A customer writes "how much is advertising?" on a Saturday evening.

What we did: The bot replies with the price list, clarifies the niche and asks for a convenient time to call — the lead goes straight into the CRM.

24/7answers
CRMlead
Telegramnotification
Comments
2 repliespublic + private message

"+" and "price?" under a post

Task: People comment "+" or "how much?" under a post, but you'd rather not name the price in the comments.

What we did: The bot replies briefly in the comments and sends the author a detailed answer by private message.

1–2offers in public
Directdetails
0missed
Complex question
1 clickto approve a reply

A complaint or unusual request

Task: A customer is unhappy or asks for special terms.

What we did: The bot doesn't reply on its own: it sends the owner a draft in Telegram — send, edit or skip.

Telegramcard
1 clickdecision
youare in control

Response speed depends on the channel and Meta's load; conversion into leads depends on your offer and knowledge base.

Pricing

Pricing per company, not per employee

Monthly billing, first 14 days free. 20% off with annual payment.

Start
Need a simple CRM for leads
9 900 ₸ /mo
for a single owner
  • CRM: statuses, notes, reminders
  • Social media messages — to your Telegram
  • Manual leads, one-tap calling
  • Mobile version
Start for free
Business
All social media chats in one place
24 900 ₸ /mo
all channels in one place
  • Everything in "Start"
  • Instagram, Facebook, WhatsApp
  • Reply to customers from the CRM
  • Replies to comments
Connect
Most popular
Business + AI
The bot replies to customers for you 24/7
49 900 ₸ /mo
500 AI conversations per month
  • Everything in "Business"
  • AI bot based on your knowledge base
  • Drafts of complex replies in Telegram
  • Replies to comments + private messages
  • Help with the knowledge base
I want an AI bot

An AI conversation is the bot's chat with one customer within 24 hours. Add-on pack of +500 AI conversations — 14 900 ₸. For SALER.KZ advertising clients, the "Business" plan is free and "Business + AI" is 24 900 ₸/mo (300 conversations).

Yevgeniy Khristolyubov — marketer, SALER.KZ YK
Yevgeniy KhristolyubovFounder of SALER.KZ · 10+ years in marketing
Who runs your project

Why SALER

We're an advertising agency: we know what every lead costs, so we built a bot that doesn't lose them.

  • Official Meta APIsWe work through Meta's official tools — no grey services and no risk of account bans.
  • You're in full controlChoose the mode, approve complex replies and pause the bot at any time.
  • No-surprise pricingA fixed plan per company; AI costs are already included, and limits are visible in your dashboard.
  • Your data is yoursChats are stored for 90 days; you can disconnect and delete all data with one button.
Free

We'll demo the bot on your questions

Send us 5–10 frequent customer questions and your price list — we'll set up the knowledge base and show you how the bot answers, even before you connect.

🎁Bonus: a knowledge base template for your niche and 14 days free.
Leave your contacts

Request sent!

Thank you! I'll contact you within 15 minutes during business hours.

FAQ

Questions about the "Chatbot and CRM for business" service

Won't the bot say something silly?

The bot answers only from your knowledge base. If the answer isn't there, the question is complex or the customer is unhappy, the bot doesn't send a reply itself — it sends you a draft in Telegram. You can turn on "drafts only" mode: then nothing goes out without your approval.

What if I reply to customers myself?

Reply as usual — from Instagram, Facebook or WhatsApp Business. The bot sees your reply and goes quiet in that chat for a few hours, and the conversation is saved in the CRM.

How is WhatsApp connected?

Your dashboard has a "Connect WhatsApp" button: log in with Facebook and confirm the connection in the WhatsApp Business app on your phone. The number keeps working in the app. WhatsApp connection opens to all clients once Meta completes its review of our platform — check the current status with your manager.

Do I need to share account passwords?

No. Connection goes through the official Facebook login: you choose which Page and Instagram account to grant access to, and you can revoke it at any time.

How much does AI cost and what is an AI conversation?

AI costs are already included in the "Business + AI" plan — 500 AI conversations per month. An AI conversation is the bot's chat with one customer within 24 hours, no matter how many messages it contains. If you run out of conversations, the bot keeps forwarding messages to you, and a +500 conversation pack costs 14 900 ₸.

We already run ads with SALER.KZ — how much does it cost?

The "Business" plan (CRM and all channels in one inbox) is free while your advertising contract is active. "Business + AI" is 24 900 ₸ per month with 300 AI conversations.

Blog

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Contact

Let the bot reply while you work

Leave a request — we'll help you connect and fill in the knowledge base. First 14 days free.

Leave your contacts

Request sent!

Thank you! I'll contact you within 15 minutes during business hours.